Why Digital Inclusion Matters More Than Ever
Digital inclusion has often been seen as something that only affects charities or people without internet access. In reality, it affects every community, every organisation and every business. As more essential services move online and AI becomes part of everyday life, helping people build digital confidence has never been more important.
That is why we are proud to announce that JigiWeb has become a member of the National Digital Inclusion Network, powered by the Good Things Foundation. Digital inclusion is about ensuring nobody is left behind as technology continues to evolve. It aligns perfectly with our mission of making digital simpler, whether that means building clear business websites, providing flexible website support, or delivering practical digital training that gives people confidence online.
What is the National Digital Inclusion Network?
The National Digital Inclusion Network is a UK-wide community that connects organisations committed to reducing digital exclusion.
Rather than working alone, members become part of a nationwide network where they can share ideas, learn from one another and access practical resources to help more people build digital confidence. It brings together charities, community organisations, libraries, local authorities and Community Interest Companies that all share the same ambition: making digital opportunities accessible to everyone.
For JigiWeb, joining the Network is an opportunity to learn from experienced organisations, build new relationships and strengthen the digital training and support we provide within our own communities.
Why should small businesses care about digital inclusion?
It might seem like digital inclusion is only relevant to community organisations, but it has a direct impact on businesses too.
When more people feel confident online:
- More customers can discover local businesses through search.
- More people are comfortable completing online enquiries or purchases.
- More business owners gain the confidence to improve and manage their own websites.
- More communities become digitally connected, creating stronger local economies.
Digital inclusion is not simply about providing devices or internet access. It is about helping people feel confident enough to use technology safely, solve problems independently and take advantage of opportunities that increasingly exist online.
That benefits everyone.
How does this fit with what JigiWeb does?
Digital inclusion is about removing barriers, and that is exactly how we approach every website and training session we deliver.
Technology should never feel intimidating.
We believe websites should be simple to understand, easy to navigate and focused on helping visitors achieve what they came to do. The same principle applies to the way we teach digital skills. We avoid jargon, explain things clearly and focus on practical knowledge people can use immediately.
Whether we are creating affordable business websites, providing ad hoc website support, or delivering community digital training, the aim is always the same: give people the confidence to succeed online.
What happens next for JigiWeb?
As members of the National Digital Inclusion Network, we are looking forward to:
- Learning from experienced organisations already making a difference across the UK.
- Expanding our digital training for charities, community groups and individuals.
- Sharing practical website and AI knowledge that removes barriers rather than creating them.
- Supporting more people to develop confidence using technology in everyday life.
This is just the beginning, and we are excited to see where these new partnerships lead.
Who are the Good Things Foundation?
The Good Things Foundation is the organisation behind the National Digital Inclusion Network and one of the UK’s leading voices on digital inclusion.
For more than a decade, they have developed programmes that help people get online, improve their digital skills and access the technology they need. Initiatives such as Learn My Way, the National Databank and the National Device Bank have supported hundreds of thousands of people across the UK through trusted local partners.
Their work extends beyond providing resources. They also carry out research, influence national policy and support organisations like ours to create a more digitally inclusive future. Learn more about the services provided by the Good Things Foundation.
Meet Anniseeds
We recently had the pleasure of connecting with the team at Anniseeds through KuKu Connect, and they are well worth following if digital inclusion is something you care about.
Founded by Fraser Annis, Anniseeds is a new platform built around promoting equality, diversity and understanding, drawing on Fraser’s own experiences and perspective as someone with Autism and ADHD. It is always encouraging to see new organisations bringing fresh ideas and passion to important conversations.
As they begin their journey, we would encourage you to support their work and watch out for their upcoming publications and magazine. You can find out more on the Anniseeds website, or subscribe to their magazine by emailing Fraser directly.
We wish Fraser and the Anniseed team every success and look forward to seeing their platform grow.
Building a more digitally confident future together
Digital inclusion is not a separate issue from business, education or community support. It sits at the centre of all three. As technology becomes more important in everyday life, helping people feel confident using it benefits everyone.
At JigiWeb, we believe the best digital experiences are also the simplest. Whether that means creating clear business websites, offering straightforward website support or delivering practical digital training, our goal is always to make technology feel more accessible, not more complicated.
Joining the National Digital Inclusion Network is another step towards that goal, and we are proud to be part of a growing movement helping ensure nobody is left behind in an increasingly digital world.
If your organisation shares that vision, or you would like support making websites, technology or digital skills more accessible, we’d love to hear from you.
