Flexible Website Support When You Need It

We provide flexible ad hoc website support for WordPress, Wix, Shopify, GoDaddy, IONOS and other popular website platforms, helping businesses keep their websites running smoothly without long-term contracts.

Request Support →

From just £30. Many small website updates and fixes can be completed within one working day.

Why businesses choose JigiWeb

Professional ad hoc website support with clear, upfront pricing and no hidden surprises.

If you’re considering a completely new website rather than updating an existing one, our business website design service may be a better long-term solution.

Fast response

Most website support requests receive a response within one working day, with many small jobs completed within 24 hours.

Affordable help

Small website fixes often cost as little as £30, with larger jobs quoted before work begins.

No contracts

Only pay for the support you need. There are no monthly commitments or long-term agreements.

Multi-platform

WordPress, Wix, Shopify, Squarespace, GoDaddy, IONOS and many other popular platforms.

Clear pricing

You’ll know the exact cost to complete the work before we start, with no surprise add-ons.

Friendly service

You’ll deal with the same person from start to finish, with straightforward advice and regular updates

Only pay for what you need

Not every business needs a monthly support plan. With flexible ad hoc website support, you can pay by the hour, half day, full day or purchase a bundle of hours to use throughout the year.

What’s included in our support service

Flexible ad hoc website support for businesses that need help making changes, fixing issues and keeping their website up to date.

Website updates and content changes
New pages using content you provide
Image, PDF and file uploads
Contact detail and pricing updates
Forms, buttons and menu changes
Plugin and theme updates
Layout fixes and troubleshooting
Support for WordPress, Wix, Shopify, Squarespace, GoDaddy and IONOS
Hourly, half day, full day and bundled support options

What’s included in our support service

Flexible website support for businesses that need help making changes, fixing issues, and keeping their website up to date.

Website updates

Need information changing on your website? We can update text, replace images, upload files and PDFs, change contact details, update pricing, and keep your content current.

New pages and content uploads

Need a new page added to your website? We can create pages using content you provide, add galleries, forms, buttons and links, and make sure everything is displayed correctly across your site.

Website fixes and improvements

If something isn’t working properly, we’ll investigate the issue and make the necessary fixes. This includes layout problems, broken links, menu issues, form problems, WordPress, plugin and theme updates, and other common website issues.

Flexible support when you need it

Choose the support option that suits you. Pay by the hour, book a half day or full day, or purchase a discounted bundle of hours for future use. Support is available for WordPress, Wix, Shopify, Squarespace, GoDaddy, IONOS and other popular website platforms.

Tell us how we can help

Tell us what you’d like to change, fix or improve and we’ll get back to you as soon as we can.

Flexible pricing options

Choose the ad hoc website support option that suits your business. Pay by the hour, book a half day or full day, or purchase a discounted bundle of hours for future use.

1 hour = £30

5 Hour Bundle = £135

Full Day (7 Hours) = £175

Need regular support?

10 Hour Bundle = £250

Why choose a bundle?

If you regularly need website updates, a bundle gives you a lower effective hourly rate while keeping support available whenever you need it.

5 hour bundle

Save £15 compared to paying hourly.

10 hour bundle

Save £50 compared to paying hourly.

Flexible pricing options

Choose the support option that works best for your business. Whether you need a quick update, a day of website work or occasional ad hoc website support throughout the year, we offer simple and transparent pricing.

1 hour = £30

5 Hour Bundle = £135

Full Day (7 Hours) = £175

Need regular support?

10 Hour Bundle = £250

Why choose a bundle?

If you regularly need website updates, a bundle gives you a lower effective hourly rate while keeping support available whenever you need it.

5 hour bundle

Save £15 compared to paying hourly.

10 hour bundle

Save £50 compared to paying hourly.

How our website support works

We’ve kept the process simple. Whether you need a quick update, a new page, or help fixing an issue, we’ll guide you through the process from start to finish.

Step 1: Get in touch

Let us know what changes you’d like made. Whether it’s a quick update or a larger task, we’ll review your request and discuss the best approach.

Step 3: We do the work

Once everything is agreed, we’ll carry out the requested updates, changes, fixes, or maintenance and keep you informed throughout the process.

Step 2: We assess the task

We’ll look at what’s involved and confirm how much support time is likely to be needed. If we need access to your website or additional information, we’ll let you know.

Step 4: Review and sign off

We’ll let you know when the work is complete so you can review the changes and confirm everything is working as expected.

How our website support works

We’ve kept the process simple. Whether you need a quick update, a new page, or help fixing an issue, we’ll guide you through the process from start to finish.

Step 1: Request

Get in touch and let us know what changes you’d like made. Whether it’s a quick update or a larger task, we’ll review your request and discuss the best approach.

Step 2: Assess

We’ll look at what’s involved and confirm how much support time is likely to be needed. If we need access to your website or additional information, we’ll let you know.

Step 3: Repair

Once everything is agreed, we’ll carry out the requested updates, changes, fixes, or maintenance and keep you informed throughout the process.

Step 4: Review

We’ll let you know when the work is complete so you can review the changes and confirm everything is working as expected.

Need help with your website now?

From simple content updates to larger website changes, our ad hoc website support gives you access to professional website help without long-term contracts or ongoing commitments.

From £30 per hour
Flexible pricing options
No monthly subscription required

Support for most popular website platforms
Friendly, straightforward advice
One point of contact from start to finish

Request Support →

faqs

What websites do you support?

We support WordPress, Wix, Shopify, Squarespace, GoDaddy, IONOS and other popular website platforms. If you’re unsure whether we can help with your website, simply get in touch and ask. If you’re a JigiWeb website customer, our Customer Care Plan is usually the better option for ongoing protection and support.

What kind of work can you help with?

We can help with website updates, content changes, new pages, image replacements, form updates, menu changes, layout fixes, plugin updates, and other common website tasks.

How much does support cost?

Support starts from £30 per hour. We also offer half day support (£95), full day support (£175), and discounted 5-hour and 10-hour bundles.

Is there a contract or minimum term?

No. This is a flexible support service with no ongoing contract. Simply choose the support option that best suits your needs.

Do I need to provide the content?

Yes. If you would like a new page or content added to your website, you will need to provide the text, images, and other materials. Content writing is not included in this service.

How quickly will work be completed?

Timescales depend on the type and size of the task. We’ll always review the work required and provide an estimated timeframe before we begin.

Still looking for an answer to a specific question? Contact us and we will be happy to help.