Privacy Policy

Last updated: 6 October 2026
Type of website: Service-based business website

www.jigiweb.com (the “Site”) is owned and operated by JigiWeb CIC (Company No. 17257144).

JigiWeb CIC is the data controller and can be contacted at:
hello@jigiweb.com

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

The personal data we will collect

Use of collected data

Who has access to the data collected

The rights of Site users

The Site’s cookie policy

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended. Where the EU GDPR or other data protection laws apply to our processing, those requirements also apply.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site, users acknowledge that they have read and understood this Privacy Policy. Where consent is required for specific data processing activities, such consent will be obtained explicitly.

Legal Basis for Processing

We process personal data only where there is an applicable lawful basis. The basis depends on the purpose described below. We also rely on consent where required for non-essential cookies or marketing, and on legal obligations where we must keep accounting records or comply with the law.

We rely on the following legal bases to collect and process personal data:

Contract: we use information to provide services you purchase and to take steps you request before entering into a contract, such as discussing a proposed website build.

Legitimate interests: we use information where necessary to respond to general enquiries, manage our business relationships, protect our services and conduct relevant business outreach where legally permitted. We consider the necessity of that use and balance our interests against your rights and reasonable expectations. You can object to direct marketing at any time.

If a user does not provide the personal data necessary to perform a contract, the consequences are as follows:
We may be unable to provide our products or services, respond to enquiries, or fulfil contractual obligations.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

IP address

Browser type and version

Pages visited and interactions with site content

Referring website and basic usage analytics

Data Collected in a Non-Automatic Way

When you enquire about or purchase our services, we may collect your contact and business details, the services you are interested in, referral information, questionnaire answers, messages and other information you choose to provide. Depending on the interaction, this may include:

First and last name

Email address

Address

Payment information

This data may be collected using the following methods:

Through contact and enquiry forms, business questionnaires, email correspondence and service purchases. For business outreach, we may also obtain contact names, job roles, business email addresses and relevant business details from publicly available business websites, directories and business contact lists. Where these identify an individual, this policy applies to that information.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

Analysis of website usage and user behaviour to improve site functionality and user experience

The data we collect when the user performs certain functions may be used for the following purposes:

Responding to enquiries, preparing proposals and website content, delivering services, managing payments and records, and sending relevant business communications where legally permitted. Marketing emails identify us and provide a way to opt out.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We do not sell your personal data. Relevant information may be processed by service providers that support our business, including website hosting, forms, business email, document storage and analytics providers where enabled. Banks and professional advisers may also receive information where needed for payments, accounting or advice. Access is limited to what is needed for the relevant purpose. We may also disclose information in the following circumstances:

If the law requires it

If it is required for any legal proceeding

To prove or protect our legal rights

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose for which it is processed.

How We Protect Your Personal Data

We take reasonable technical and organisational measures to protect personal data, including the use of encryption, access controls, and secure systems where appropriate. Access to personal data is restricted to those who require it for legitimate business purposes.

While we take all reasonable precautions to ensure that user data is secure, there always remains some risk. The Internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User

Under applicable data protection law, your rights may include the following. Some rights depend on the lawful basis and circumstances of processing. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful processing:

Right to be informed

Right of access

Right to rectification

Right to erasure

Right to restrict processing

Right to data portability

Right to object. In particular, you can object to direct marketing at any time by emailing hello@jigiweb.com or using the opt-out method provided.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible.

If a child under 16 years of age has provided us with personal data, their parent or guardian may contact us using the details provided in this Privacy Policy.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know whether we have collected your personal data, how it has been used, whether it has been disclosed and to whom, or if you would like your data to be accessed, corrected, or deleted, please contact us at:

JigiWeb CIC (Company No. 17257144)
hello@jigiweb.com

How to Opt-Out of Data Collection, Use, or Disclosure

We send marketing emails only where permitted by applicable data protection and electronic marketing laws. Where consent is required, we obtain it first. You can object to direct marketing at any time by using the opt-out or unsubscribe link provided or emailing hello@jigiweb.com. Essential messages about a service you have requested are separate from marketing.

Cookie Policy

We use Complianz to manage cookie preferences. You can review your choices through the cookie settings control or our Cookie Policy, which explains cookie categories, recorded names, purposes and available expiry information.

A cookie is a small file stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted, or disable cookies entirely in your browser, though this may reduce site functionality.

We use the following types of cookies on our Site:

Functional Cookies

Functional storage supports consent choices, website operation, caching and authorised WordPress logins. Complianz consent-choice cookies are configured to expire after 365 days. Login-related storage applies to users who sign in.

Analytical Cookies

Google Analytics uses cookies such as _ga and _ga_1PY9SDV94E to distinguish visitors and measure visits, so we can understand use of the Site and improve it. These are analytics cookies, not essential website cookies. Their expiry depends on the Analytics configuration and browser restrictions; Google’s published default is two years.

Third-Party Services

Embedded services such as Google Maps may process technical information and use their own storage when loaded. Their purposes and settings differ from our website analytics. A consent-choice cookie containing the word ‘marketing’ records a preference; its name alone does not mean that JigiWeb runs advertising or profiles visitors.

Modifications

This Privacy Policy may be amended from time to time to maintain compliance with the law and reflect changes to our data collection processes. When we amend this Privacy Policy, we will update the effective date at the top of the policy.

Complaints

If you have a complaint about how we handle your personal information, email hello@jigiweb.com, describing your concern and how we can contact you. We will acknowledge it within 30 days, investigate without undue delay, keep you informed where appropriate and tell you the outcome.

You can complain to the Information Commissioner’s Office (ICO) about our handling of your personal information. Contacting us first may help resolve the issue, but does not remove your right to contact the ICO.

Contact Information

If you have any questions, concerns, or complaints, you can contact us at:

JigiWeb CIC

hello@jigiweb.com
+44 (0)115 671 5308
Company No. 17257144